XBOX 360 Repairs

The Xbox 360 video game console is subject to a number of technical problems that can render it unusable. Many of the issues can be identified by a series of red lights flashing on the face of the console; the three flashing red lights (nicknamed the "Red Ring of Death") being the most infamous. There are other issues that arise with the console, such as discs becoming scratched in the drive and "bricking" of consoles due to dashboard updates. Since its release on November 22, 2005, many articles have appeared in the media portraying the Xbox 360's high failure rates, with the latest estimate by warranty provider SquareTrade to be 23.7%, and the highest estimate being 68% and 54.2% by a Game Informer survey.

To get you back to gaming as quickly as you can, we offer the only SAME DAY SERVICE available!  Drop your console off any business day at 3:00pm, and pick it up after 5:00pm!

XBOX 360 Error Codes

 

Open Tray (Dead DVD Drive)

When an Xbox 360 cannot read a CD/DVD or game disc, it may not recognize that it has a disc in its drive. Instead of "Play Game" or "Play DVD", an "Open Tray" option appears. The issue is linked to a dead laser in the DVD drive or a magnetic problem that prevents the drive from spinning.
 

E74 (Exx)

 E(XX) Errors are point specific errors.  This causes the system to cease operation and display one blinking red light in the lower right quadrant. They range from hard drive failure, to bad DVD drive configurations and other components inside your XBOX.  By far the most troublesome is the E74 Error. 

An E74 error is when the lower-right quadrant of the ring piece indicator flashes red and displays an error message in multiple languages: "E74 System Error. Contact Xbox Customer Support". The error is caused when there's a video problem, because the Xbox 360's hardware scaler chip is damaged.

   

No Video

In mid 2007, and gamers began reporting about new problems with the Xbox 360 losing video output. The problems are characterized by a blank, staticky, or grayscale video output with a proper functioning audio output and no flashing red lights on the console. The complete video failure is sometimes preceded by other graphical glitches such as an irregular saturation of green and/or red colors.
 

Three Flashing Red Lights

Three flashing red lights around the Xbox 360 power button (nicknamed the "Red Ring of Death" or "Red Lights of Death"), in lieu of the one to four green lights indicating normal operation, represent an internal problem that requires service. Warning signs may include freeze-ups, graphical problems in the middle of gameplay, such as checkerboard or pinstripe patterns on the screen, and sound errors, and the console only responds to pressing the power button to turn it off. These events may happen once or several times until the hardware failure occurs, or not at all. If the console freezes occasionally, the error will not necessarily follow. When the error does occur, on the user's attempt to turn the console on the three red lights are seen and the console does not function.
   

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If you need assistance with your PC, Mac or gaming system, we'd love to help!

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